Effective date: October 9, 2026
This Privacy Policy explains how Fiamata (operated by SPG Incorporated, "Fiamata," "we," "us," or "our") collects, uses, and shares information when you visit thefiamata.com, contact us, sign up for our offers, or interact with our ads. By using our website, you agree to the practices described here.
Information you give us
We collect the information you choose to share with us, including when you:
- Submit a private event or party inquiry (for example, your name, email, phone number, occasion, preferred date, and estimated number of guests)
- Contact us through our website, by email, or by phone
- Sign up to become a VIP or join our email or text message list
- Submit an inquiry through a lead form on Facebook or Instagram
- Leave a review, enter a contest or giveaway, or apply for a job
Information we collect automatically
When you visit our website, we and our service providers automatically collect certain information using cookies, pixels, and similar technologies. This can include your IP address, device and browser type, general location (such as city), the pages you visit, how you scroll and click, how long you stay, and the website or ad that brought you here. We use the following tools:
- Google Analytics and Google Tag Manager to understand how visitors use our website
- Meta Pixel and Meta Conversions API to measure and improve our Facebook and Instagram advertising, and to show ads to people who have visited our website
- Microsoft Clarity to understand how visitors interact with our pages through heatmaps and session recordings, which helps us improve the website
- Google reCAPTCHA to protect our forms from spam and abuse
How we use your information
- To respond to your inquiries and plan your event or visit
- To send you offers, news, and updates you signed up for
- To measure and improve our website, menu, and advertising
- To show you relevant ads on platforms like Facebook, Instagram, and Google
- To protect our website and business, and to comply with the law
How we share your information
We do not sell your personal information. We share information only with service providers that help us run our business, such as our website and marketing platform (Popmenu), our online ordering and delivery partners, and the analytics and advertising partners listed above. These providers may collect information directly through our website and use it according to their own privacy policies. We may also share information if required by law or to protect our rights, guests, or staff.
When you place an order through a third-party ordering or delivery service, that company's privacy policy applies to the information you give them.
Your choices
- Emails: Use the unsubscribe link in any marketing email.
- Text messages: Reply STOP to any marketing text to opt out.
- Cookies: Most browsers let you block or delete cookies. Some parts of the website may not work as well if you do.
- Google Analytics: You can opt out using Google's browser add-on at tools.google.com/dlpage/gaoptout.
- Ads on Facebook and Instagram: You can adjust your ad preferences in your Meta account settings.
- Your information: You can ask us to access, correct, or delete the personal information we have about you by contacting us below.
Data retention and security
We keep personal information only as long as we need it for the purposes described in this policy or as required by law. We use reasonable measures to protect it, but no method of transmission or storage is completely secure.
Children's privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we'll change the effective date at the top of this page.
Contact us
Fiamata
2900 Baltimore Blvd.
Finksburg, MD 21048
(410) 833-5777
eric@thefiamata.com